Whole Story Advocacy
Services

How I help

Your story matters

Every engagement is shaped around your situation and your goals. Here's what the work actually looks like — the tasks, what you receive, and where my role ends.

Appointment preparation & accompaniment

For rushed visits, hard conversations, and moments when you need a second set of ears — in person across the Los Angeles area, or by phone and video anywhere.

What I do

  • Set the agenda and priorities before each visit
  • Attend with you, take notes, and speak up when things get missed
  • Debrief afterward and track every follow-up task

What you receive

  • A pre-visit agenda and question sheet
  • Clear visit summaries with next steps
  • A running list of open items — chased until closed

Full service page for appointment preparation & accompaniment

Care coordination

For care that's fragmented across specialists, facilities, and pharmacies — where critical details fall between providers who don't talk to each other.

What I do

  • Act as one point of contact across your care team
  • Transfer records, chase referrals, and reconcile medications
  • Flag conflicts — like a drug for one condition worsening another
  • Keep family members informed, with your permission

What you receive

  • A current, shareable care summary
  • A reconciled medication list
  • Regular plain-language status updates

Full service page for care coordination

Medical billing & insurance review

For bills that don't add up and denials that don't make sense. Errors are common — and appealable.

What I do

  • Audit bills and explanations of benefits line by line
  • Draft and submit appeals for denied claims
  • Negotiate with providers and insurers on your behalf

What you receive

  • A written review of every disputed charge
  • Appeal letters and a tracked appeal timeline
  • Documentation of every call and commitment

Boundary: I can't guarantee an appeal's outcome — I can guarantee it's filed correctly, on time, and argued with the strongest available evidence.

Full service page for medical billing & insurance review

Not sure which service fits your situation?

That's what the free call is for. Tell me what's going on — I'll tell you honestly whether and how I can help, and what it would cost.

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